Privacy Policy

Last Updated: 01/09/2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your information when you use our AI Chat App ("App"). We are committed to protecting your privacy and being transparent about our data practices.

2. Information We Collect

2.1 Information You Provide

• Account Information: Username, email (if provided), profile settings
• Chat Content: Messages and conversations with AI characters
• Created Characters: Custom AI characters you create, including names, descriptions, and settings
• User Preferences: App settings, language preferences, notification settings

2.2 Automatically Collected Information

• Device Information: Device type, operating system version, app version
• Usage Analytics: Feature usage, session duration, crash reports (anonymized)
• Technical Data: IP address, device identifiers (for service delivery only)

2.3 Information from Third Parties

• Apple App Store: Purchase history and subscription status
• RevenueCat: Subscription management and billing information

3. How We Use Your Information

3.1 Primary Uses

• Service Delivery: Process your messages and generate AI responses
• Account Management: Manage your account, preferences, and subscription status
• App Functionality: Save your characters, chat history, and settings
• Customer Support: Respond to your questions and resolve issues

3.2 Secondary Uses

• Analytics: Understand app usage patterns to improve features (anonymized data only)
• Security: Detect and prevent fraud, abuse, and technical issues
• Legal Compliance: Comply with applicable laws and regulations

3.3 AI Processing

• Your chat messages are processed by AI systems to generate responses
• Messages are not permanently stored on our servers after processing
• AI models may learn general patterns but do not retain personal conversations

4. Information Sharing and Disclosure

4.1 We DO NOT Share Your Personal Information Except:

• Service Providers: Trusted third parties who help us operate the App (under strict confidentiality)
• Legal Requirements: When required by law, court order, or legal process
• Safety: To protect the rights, property, or safety of our users or others
• Business Transfers: In connection with a merger, acquisition, or asset sale

4.2 Third-Party Services

• Apple App Store: Subscription and payment processing
• RevenueCat: Subscription management (they do not access your chat content)
• Analytics Services: Anonymized usage data only (no personal information)

4.3 We NEVER:

• Sell your personal data to advertisers or marketers
• Share your chat conversations with other users
• Use your data for advertising targeting
• Share identifiable information with unauthorized parties

5. Data Retention

5.1 Chat Data

• Active conversations are stored locally on your device
• Server-side processing data is deleted immediately after AI response generation
• Chat history backup (if enabled) is encrypted and retained until you delete it

5.2 Account Data

• Account information is retained while your account is active
• You can request account deletion at any time
• Some data may be retained for legal compliance (anonymized)

5.3 Analytics Data

• Anonymous usage analytics are retained for up to 2 years
• No personally identifiable information is included in analytics

6. Data Security

6.1 Technical Safeguards

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access limitations to your data
• Regular Audits: Security practices are regularly reviewed and updated
• Secure Infrastructure: Industry-standard security measures

6.2 Your Responsibility

• Keep your device secure and updated
• Don't share your account credentials
• Report any security concerns immediately

7. Your Rights and Choices

7.1 Access and Control

• View Your Data: Access your account information and settings within the App
• Modify Data: Update your profile, preferences, and characters
• Delete Data: Delete individual conversations, characters, or your entire account
• Export Data: Request a copy of your data (contact support)

7.2 Communication Preferences

• Notifications: Control push notification settings in the App
• Marketing: We don't send marketing emails unless you opt-in
• Unsubscribe: Easy unsubscribe from any communications

7.3 Subscription Management

• Cancel Anytime: Cancel your subscription through Apple App Store settings
• Data After Cancellation: Your data remains until you delete your account

8. Children's Privacy

8.1 Age Restrictions

• The App is not intended for children under 13 years of age
• We do not knowingly collect personal information from children under 13
• If we become aware of such collection, we will delete the information immediately

8.2 Parental Rights

• Parents can request deletion of their child's information
• Contact us immediately if you believe a child has provided personal information

9. International Data Transfers

9.1 Data Location

• We ensure adequate protection for international transfers
• By using the App, you consent to these transfers

9.2 EU/UK Users

• We comply with GDPR requirements for EU/UK users
• You have additional rights under GDPR including data portability and erasure

10. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it's used
• Request deletion of your personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising your privacy rights

11. Changes to This Privacy Policy

11.1 Updates

• We may update this Privacy Policy from time to time
• Material changes will be communicated through the App or email
• Continued use after changes constitutes acceptance

11.2 Notification

• App notification for significant changes
• Email notification if we have your email address
• Updated "Last Updated" date at the top of this policy

12. Contact Us

For privacy-related questions or requests:

Email: sabah.iap990@gmail.com

Response Time: We aim to respond to privacy requests within 30 days.

Quick Privacy Summary

What we collect: Your chat messages, app preferences, and basic device info
How we use it: To provide AI responses, manage your account, and improve the app
Who we share with: Only essential service providers (never advertisers or marketers)
Your control: Delete your data anytime, manage all settings in the app
Our commitment: We never sell your data and use industry-standard security