KPOP AI Chat App - Support

📧 Contact Support

Email: sabah.iap990@gmail.com

Response Time: We respond within 24-48 hours

❓ Frequently Asked Questions

Subscription & Billing

Q: How do I cancel my subscription?
A: Go to Settings > [Your Name] > Subscriptions on your iPhone, find "KPOP AI Chat App", and tap "Cancel Subscription"

Q: How do I restore my purchase?
A: Open the app, go to the Premium screen, and tap "Restore Purchases"

Q: How do I get a refund?
A: Contact Apple Support at reportaproblem.apple.com or through the App Store

App Usage

Q: How do I create a new AI character?
A: Tap the "+" button on the home screen and fill out the character details

Q: Why are my messages limited?
A: Free users get limited messages. Upgrade to Premium for unlimited chats

Q: The app won't load or crashes
A: Try closing and reopening the app, or restart your device. If problems continue, contact support

Account Issues

Q: I lost my chat history
A: Chat history is stored on your device. If you reinstalled the app, previous chats won't be available

Q: How do I delete my account?
A: Email us at sabah.iap990@gmail.com for account deletion requests

🐛 Report Problems

Found a bug or issue? Email us at: sabah.iap990@gmail.com

Please include:

• Your device model (iPhone 12, etc.)
• iOS version
• What you were doing when the problem occurred
• Screenshots if possible

💡 Feature Requests

Have suggestions for new features? We'd love to hear them!

Email: sabah.iap990@gmail.com

📱 App Information

Latest Version: Check App Store for current version

Compatibility: iOS 14.0 or later

Developer: SABAH

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📋 Legal Documents

Below you'll find our Privacy Policy. For Terms of Use, contact support.

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